酒店英语答案2022已更新

酒店英语答案2022已更新

1、【单选题】The two main procedures of the receptionist are:
A、Helping guests with Check-in and check-out.
B、Greet the guests and escorting guests to the room.
C、Helping guests with Check-in and concierge services.
D、Making reservations and responding to guests’ requests.
答案：Helping guests with Check-in and check-out.
--------------------------------

2、【单选题】Please decide who could say the sentence:Great! But I wonder if you can ship the goods to the States.
A、Guest
B、Shop assistant
答案：Guest
--------------------------------

3、【单选题】What kind of massage service can you provided?
A、body massage
B、point massage
C、foot massage
D、all of above
答案：all of above
--------------------------------

4、【单选题】Who is the usual customer of the conference service?
A、The company planner
B、The factory worker
C、The receptionist
D、The waiter
答案：The company planner
--------------------------------

5、【单选题】When reserving the conference service for the guests, what kind of information should be recorded?
A．The number of attendee
B．The required equipment
C．The size of the conference room
D．All of the above
答案：D
--------------------------------

6、【单选题】Because you are our VIP, we can give you 70% _______.
A、a discount
B、discounts
C、some discount
D、discount
答案：discount
--------------------------------

7、【单选题】If you have a credit card, you can use it to pay for almost anything except _____.
A、buying a apartment
B、taking a trip
C、drinking in a Cafe
D、buying credit
答案：buying credit
--------------------------------

8、【单选题】The word “reservation” equals to（）.
A、check-out
B、investment
C、book
D、cancellation
答案：book
--------------------------------

9、【判断题】The Concierge is usually located near the main entrance to the lobby.
答案：正确
--------------------------------

10、【单选题】Guest: Excuse me, which is the way to the bar? Concierge: _______________
A、It's over there, next to the dining hall.
B、Okay, one moment please.
C、Turn right.
D、You can ask our front office staff.
答案：It's over there, next to the dining hall.
--------------------------------

11、【单选题】The confidence of empowered employees comes form ______.
A、supervision
B、training
C、management support
D、both B and C
答案：both B and C
--------------------------------

12、【单选题】What are appropriate things to say to guests?
A、“Please wait for a moment.”; “Thank you for calling.” and “Hey, how are you?”
B、“I don’t know.”; “How you doing Sir?” and “ It’s my pleasure.”
C、“ this way, please.”; “Thank you for calling.” and “May I help you?”
D、“Yes?”; “Hi, who are you?” and “Good morning Madam.”
答案：“ This way, please.”; “Thank you for calling.” and “May I help you?”
--------------------------------

13、【单选题】What to say when the room attendant knocks at the guestroom door to provide housekeeping service.
A、Excuse me. May I come in?
B、Hello, is anybody in?
C、Morning, housekeeping. May I come in?
D、Please open the door. I want to make up your room.
答案：Morning, housekeeping. May I come in?
--------------------------------

14、【连线题】Translation Matching
答案：正确答案 1.------------ C 2.------------ D 3.------------ A 4.------------ E 5.------------ B
--------------------------------

15、【单选题】Service in a hotel by which meals or drinks are provided for guests in their rooms is called:
A、Dinner Service.
B、Room Service.
C、Meal Service.
D、Drink Service.
答案：Room Service.
--------------------------------

16、【简答题】What is the role of an Executive Housekeeper in a hotel?
答案：Address the guest by surname at least three times. Read the cues of customers' needs. Respond to guests' cues.
--------------------------------

17、【单选题】Please decide who could say the sentence:I’m just browsing.
A、Guest
B、Shop assistant
答案：Guest
--------------------------------

18、【单选题】Which one of the following statement is NOT correct?
A、Room service is a small department in a big hotel, but not necessary.
B、Room service can help support a higher average daily rate for guest room.
C、Room service attract more occupancy.
D、Room service is a service people expect, enjoy and will pay for.
答案：There can be some comment or evaluation of the paper.
--------------------------------

19、【单选题】Please decide who could say the sentence:Good afternoon, sir. Welcome to our shop. May I help you?
A、Guest
B、Shop assistant
答案：Shop assistant
--------------------------------

20、【单选题】Please decide who could say the sentence:Yes, of course. We have a very efficient system. We can pack and ship anything for you.
A、Guest
B、Shop assistant
答案：Shop assistant
--------------------------------

RBC无线闭塞中心的控制能力有登录的列车数量；设定的进路数量；激活的临时限速数量；激活的紧急区域数量等。
【判断题】22.按照蒙古族的习惯,红食是蒙古人待客的最高礼遇。( )
下列哪一药物对哮喘急性发作有效
“右缩进”标志，是用来设置段落右端的起始位置。
【单选题】是谁翻译了卢梭的《社会契约论》?A. 葨B. ‘C. ±…°‘
在Excel默认格式的单元格中输入070422，则显示成
LiuFanghasneverbeentoParis.________I.A.SoamB.AndsoamC.NeitherhaveD.Andnoram
在十月革命的影响下，1919年五四运动爆发，中国无产阶级开始以独立的政治力量登上历史舞台，这说明中国无产阶级（）。
从纵向层次和应用范围看，标准体系分成（）
Thepresenceintheurineofketone(acetone)bodiesmeans________.
【判断题】地基的作用是将建筑物承受的荷载传至基础 。
地理教学论研究的方法与地理教学科学研究的方法不是通用的。
强军思想的主要内容有( )
【单选题】Which of the following is true about producer surplus?A. Producer surplus is how much more it
关于婴儿注意特点的描述，不正确的是（）。
【多选题】人力资源战略的制定过程 分为下列几个阶段,包括 ()。A. 公司发展战略研究 B. HR 战略环境分析 C. HR 战略目标确定 D. 公司 HR 竞争力分析 E. 公司 HR 战略制定
A．血清溶菌酶明显增高B．过氧化酶染色阴性C．常见Auer小体D．易见Ph染色体E．中性粒细胞碱性磷酸酶活力明显增高慢性粒细胞白血病
病人出院时与文件处理无关的内容是( )
2010年9月9日甲创作完成小说《坚硬的泡沫》，2012年5月4日甲去世。该作品著作财产权保护期的截止日是______。
路网由若干直径线组成，所有的线路都经过市中心向外呈放射状，换乘站一般都位于市中心的客流集散中心的结构为()A.网格环线结构B.栅格网状结构C.放射环形结构D.放射状结构